Unisign Machine Tools » Services » Repairs

Quick and accurate repair services

When you experience a mechanical fault or your CNC machine software displays an error message, you can rely on Unisign Customer Service. One of our experienced Customer Support Engineers will assist you and together we create a plan to get your machine up and running again as soon as possible.

We can quickly dispatch spare parts or a service engineer to your site. Since our machines are built in-house, we keep most spare parts in stock. Each service engineer travels with a fully equipped service van, enabling them to work efficiently – often resolving the problem in a single visit.

Our customer service is available from Monday to Friday from 7 am to 7 pm.

Repair request

We will contact you within 24 hours (Monday-Friday).

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    Our approach

    • Quick on-site service visits
    • Efficient repairs with genuine spare parts directly available from stock
    • Well-equipped service vans to complete repairs in one visit
    • Experienced support engineers with in-depth knowledge of Unisign machines

    Your benefits of our customer service

    • Fast response – Problems are addressed quickly to minimize downtime.
    • Accurate solutions – Our in-house expertise ensures efficient and reliable repairs.
    • High availability of parts – Most components are directly in stock, reducing waiting times.
    • Efficiency on site – Engineers carry tools and parts in fully stocked service vans.
    • Experienced professionals – Our support team knows Unisign machines inside and out

    FAQ

    Q1: What should I do first when my machine shows an error message?
    A: Please contact our Customer Service team. We will assess the situation together and create a plan to resolve the issue as quickly as possible.

    Q2: What happens if the problem cannot be solved remotely?
    A: We will send a service engineer to your site. With spare parts in stock and fully equipped service vans, most issues are solved in one visit.

    Q3: Do you provide spare parts directly?
    A: Yes. Since we manufacture our machines in-house, most parts are readily available.

    Q4: When is customer service available?
    A: Our Customer Service department is available Monday to Friday, from 7:00 am to 7:00 pm.

    Q5: Who will handle my case?
    A: One of our experienced Customer Support Engineers will personally assist you and ensure your machine is restored quickly.

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